Flexible Cancellation Policy
For guests making new reservations on or after July 6, 2020 for arrival dates through June 30, 2021 we will allow the reservation to be changed or cancelled at no charge up to 24 hours before the scheduled arrival date.
Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation. Please note that changes to the reservation will be subject to availability and any rate differences.
For guests making new reservations for arrival dates on or after June 1, 2021, guests must cancel by 3PM, 24 hours prior to arrival to avoid a penalty of one night’s room and tax.
For guests with existing reservations made before July 6, 2020 for any future arrival date, the policies that were in place at the time of reservation, or as previously communicated, will continue to be honored. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine (below the calendar, bottom right – select “Modify/Cancel Reservation”) or by contacting our teams on property as follows:
Third Party Reservations:
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
Please note on the cancellation policies listed above:
We will continue to update our websites and communicate through social media as things change.
We sincerely thank you for choosing to stay at Proper Hotels and we look forward to welcoming you.