COVID-19 FAQ

Is the rooftop open?

Charmaine’s is currently closed due to the shelter in place ordinance from the city of San Francisco. We look forward to welcoming you back soon!

WHAT ARE THE RESTAURANT HOURS OR AVAILABILITY?

We currently have a limited in-room dining menu available from 7am to 11pm daily with light bites, wine, beer and cocktails. There are many local restaurants that offer take-out and delivery options nearby. During this time, we will allow outside food and beverage in our public spaces, following social distancing protocol at all times.

Is the fitness center open?

Our fitness center is currently closed based on city mandates.

Do you have to wear a mask at the hotel?

Yes. Following the federal guidelines and for the safety of our guests and colleagues, we ask that you wear a mask in all public spaces.

What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.

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