Our Next-Level Take On The Mobile Concierge

Developed in partnership with Keypr, the Proper App is a guest’s tool for accessing all of the services and amenities in Proper Hotels and Residences. Guests can can use their mobile device or the tablet in their residence to order room service or arrange a private flight – and everything in between.


Check your messages & alerts, access the concierge services, explore the neighborhood guide, or access additional information about your stay


A carefully selected assortment of places that we can vouch for


Everything a guest needs to know about the property they are visiting – all with a few touches of the screen


Instant access to all of the services and amenities offered via Proper Concierge


The quickest way to know where you are and get to where you need to go

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What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused,
energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From the music and the art. From every detail, every interaction, every moment. This is only Proper. And no one else.

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