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3 STYLES OF HOSPITALITY

Proper service attunes to your style of communication and specific needs. Our residential lobby’s dedicated front desk concierge handles daily goings-on; Proper Concierge offers insider access around town; and the white-glove technology of our Proper App provides instant, effortless response. Calling ahead for valet. Fresh flowers. A chef for breakfast in bed or reservations on the fly…whether a pet groomer or handyman, our vetted experts are only a tap away.

HOME
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HOUSEKEEPING

Professional housekeeping services—daily, weekly, monthly—your call

LAUNDRY Icon

LAUNDRY

Special occasion and everyday garment cleaning

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MAINTENANCE

Handyman for daily fixes and building projects

GROCERIES Icon

GROCERIES

Grocery delivery and pantry stocking

TECH ASSIST Icon

TECH ASSIST

24/7 technology support services for individuals, families, and small businesses

STORAGE Icon

STORAGE

White-glove moving services and on-site storage

ASSISTANCE Icon

ASSISTANCE

Qualified administrative assistants for personal and business affairs

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SCHEDULING

Arrangements for meetings, screenings, listening parties, and other gatherings

*Additional fees may apply on services listed above

EAT & DRINK
GROCERIES Icon

GROCERIES

Morning delivery of fresh juice, seasonal produce, baked goods, and pantry items

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CATERING

24/7 in-room dining and catering

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Personalized culinary services and food preparation in residence

*Additional fees may apply on services listed above

WELLNESS/FITNESS
YOGA Icon

YOGA

Sign up for a yoga class with one of our elite teachers.

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BOXING LESSONS

Learn to hit the heavy bag, build a dynamic core and become skilled at mitt work.

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PERSONAL TRAINING

We have an elite group of trainers wellness experts to help you turn your intentions into actions.

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FITNESS CENTER SERVICES

Request additional towels or water for your workout.

POOL SERVICE Icon

POOL SERVICE

Request additional pool-side items and have them delivered to your lounge chair.

CHIROPRACTIC & ACUPUNCTURE Icon

CHIROPRACTIC & ACUPUNCTURE

Work with leading chiropractors, physical therapists and acupuncturists to heal quickly and effectively from injury, aches and pains.

MEDITATION Icon

MEDITATION

Meditation sessions from our distinguished teachers produce profound shifts to mental and physical imbalances.

LIFE COACHING Icon

LIFE COACHING

Partnering with our executive life coaches, a deep sense of balance and clarity enters your day to day life.

NUTRITION COUNSELING Icon

NUTRITION COUNSELING

Dial in on your body’s unique nutritional needs. Our nutritionists work with you to create a successful eating and supplementation plan specific to your health challenges and goals.

IV THERAPY Icon

IV THERAPY

Administered by local VIP doctors, IV treatments skip the digestive tract and go straight into the bloodstream, getting you all the water, vitamins, minerals, and electrolytes you need.

*Additional fees may apply on services listed above

PERSONAL CARE
TAILORING Icon

TAILORING

In-home tailoring for daily needs and custom creations

CHILD CARE Icon

CHILD CARE

Bonded child care providers on call, 24/7

SHOE SHINE & REPAIR Icon

SHOE SHINE & REPAIR

Have our local cobbler help you put your best foot forward with overnight shoe shines and repairs.

HAIRSTYLING Icon

HAIRSTYLING

Get a custom cut and style by our celebrity hair stylists.

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MAKEUP

Look glamorous for a photo shoot, event or a night out with our trained make-up artists.

*Additional fees may apply on services listed above

PET CARE
Animal Services Icon

Animal Services

Professional services for four-legged friends

Pet Care Icon

Pet Care

Dedicated dog wash area.

*Additional fees may apply on services listed above

PROPER APP

KEEP AUSTIN WIRED

Your finger’s tap on the Proper App is our wave of the wand. Every residence’s tablet, and via mobile app, allows for effortless request and response for Proper services and amenities. Book a pilates session or the nonstop to London. Challenge our Proper Concierge a little… or a lot.

PROPER BLACK CARD

PERKS & PRIVILEGES

We consider owners our nearest and dearest, and quite literally as card-carrying members. We like to take care of them. The Proper Black Card reveals a whole world of exclusive perks and privileges—at home or at any of our properties. Take advantage of priority dining and spa reservations as well as preferred pricing on hotel amenities, accommodations and unique services, plus full access to our dedicated Proper Concierge.

What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused,
energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From the music and the art. From every detail, every interaction, every moment. This is only Proper. And no one else.

  • Brand
  • Austin Residences
What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused,
energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From the music and the art. From every detail, every interaction, every moment. This is only Proper. And no one else.

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