Proper service attunes to your style of communication and specific needs. Our residential lobby’s dedicated front desk concierge handles daily goings-on; Proper Concierge offers insider access around town; and the white-glove technology of our Proper App provides instant, effortless response. Calling ahead for valet. Fresh flowers. A chef for breakfast in bed or reservations on the fly…whether a pet groomer or handyman, our vetted experts are only a tap away.
Professional housekeeping services—daily, weekly, monthly—your call
Special occasion and everyday garment cleaning
Handyman for daily fixes and building projects
Grocery delivery and pantry stocking
24/7 technology support services for individuals, families, and small businesses
White-glove moving services and on-site storage
Qualified administrative assistants for personal and business affairs
Arrangements for meetings, screenings, listening parties, and other gatherings
*Additional fees may apply on services listed above
Morning delivery of fresh juice, seasonal produce, baked goods, and pantry items
24/7 in-room dining and catering
Personalized culinary services and food preparation in residence
*Additional fees may apply on services listed above
Sign up for a yoga class with one of our elite teachers.
Learn to hit the heavy bag, build a dynamic core and become skilled at mitt work.
We have an elite group of trainers wellness experts to help you turn your intentions into actions.
Request additional towels or water for your workout.
Request additional pool-side items and have them delivered to your lounge chair.
Work with leading chiropractors, physical therapists and acupuncturists to heal quickly and effectively from injury, aches and pains.
Meditation sessions from our distinguished teachers produce profound shifts to mental and physical imbalances.
Partnering with our executive life coaches, a deep sense of balance and clarity enters your day to day life.
Dial in on your body’s unique nutritional needs. Our nutritionists work with you to create a successful eating and supplementation plan specific to your health challenges and goals.
Administered by local VIP doctors, IV treatments skip the digestive tract and go straight into the bloodstream, getting you all the water, vitamins, minerals, and electrolytes you need.
*Additional fees may apply on services listed above
In-home tailoring for daily needs and custom creations
Bonded child care providers on call, 24/7
Have our local cobbler help you put your best foot forward with overnight shoe shines and repairs.
Get a custom cut and style by our celebrity hair stylists.
Look glamorous for a photo shoot, event or a night out with our trained make-up artists.
*Additional fees may apply on services listed above
Professional services for four-legged friends
Dedicated dog wash area.
*Additional fees may apply on services listed above
Your finger’s tap on the Proper App is our wave of the wand. The mobile app allows for effortless request and response for Proper services and amenities. Book a pilates session or the nonstop to London. Challenge our Proper Concierge a little… or a lot.
We consider owners our nearest and dearest, and quite literally as card-carrying members. We like to take care of them. Ownership at Austin Proper earns you access to a world of exclusive perks and privileges—at home or at any of our hotel properties. Take advantage of priority dining and spa reservations as well as discounts on hotel amenities, accommodations and unique services, plus full access to our dedicated Proper Concierge.
Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.