A few notes on the sanitization and safety measures we’re taking at Charmaine’s to ensure your safety and well-being.

  • Reservation’s only, to give us better control of seating and avoid creating too much of a line at entrance
  • Stanchioned line to provide good distancing markings
  • Security and Host podium to verify all guests’ temperature (respecting privacy)
  • Menus will be issued to guests via text message while in line
  • High touch areas constantly disinfected by Host and Security
  • Both Host and security will be wearing gloves to check IDs and masks
  • Single party will be escorted to elevator which will be disinfected between each use
  • Guests will need to be wearing masks until seated
  • Tables and surfaces will be disinfected between each use
  • Staff will be wearing masks at all times and ensure that all guest do the same when not at the table
  • Drinks and plates will be carried an a tray and brought next to the guest who will pick it up directly from the tray to reduce number of touches
  • Blankets provided will be disinfected and aerated for 48 hours between each use
  • Signage will be on all areas to explain capacity limits, restrooms usage, elevator usage, social distancing and masks protocol
  • Touchless payment option will be provided
  • Cashless operations
  • Daily overnight deep cleaning of all areas
  • Indoor seating not available, signage will be placed on all indoor tables and seating areas
  • Bar counter will not be available for direct service, table service only
  • All Wines and Beers will be available To Go at a 20% discount
  • Receipts will be available via text or e-mail
  • Limiting maximum number of guests for a table to 6
  • Extensive training of all staff during the week prior to reopening on all additional protocols
  • Very limited seating (about 25% of capacity) to not only ensure social distancing but also to put guests’ minds at ease and allow them to enjoy the more elevated experience we’ve created
What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.

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