Charmaine's Health & Safety

A few notes on the sanitization and safety measures we’re taking at Charmaine’s to ensure your safety and well-being.

• Reservation’s only, to give us better control of seating and avoid creating too much of a line at entrance
• Stanchioned line to provide good distancing markings
• Security and Host podium to verify all guests’ temperature (respecting privacy)
• Menus will be issued to guests via text message while in line
• High touch areas constantly disinfected by Host and Security
• Both Host and security will be wearing gloves to check IDs and masks
• Single party will be escorted to elevator which will be disinfected between each use
• Guests will need to be wearing masks until seated
• Tables and surfaces will be disinfected between each use
• Staff will be wearing masks at all times and ensure that all guest do the same when not at the table
• Drinks and plates will be carried an a tray and brought next to the guest who will pick it up directly from the tray to reduce number of touches
• Blankets provided will be disinfected and aerated for 48 hours between each use
• Signage will be on all areas to explain capacity limits, restrooms usage, elevator usage, social distancing and masks protocol
• Touchless payment option will be provided
• Cashless operations
• Daily overnight deep cleaning of all areas
• Indoor seating not available, signage will be placed on all indoor tables and seating areas
• Bar counter will not be available for direct service, table service only
• All Wines and Beers will be available To Go at a 20% discount
• Receipts will be available via text or e-mail
• Limiting maximum number of guests for a table to 6
• Extensive training of all staff during the week prior to reopening on all additional protocols
• Very limited seating (about 25% of capacity) to not only ensure social distancing but also to put guests’ minds at ease and allow them to enjoy the more elevated experience we’ve created