Our goal is to provide hospitality to all people who stay with us. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and reserve their stay with us.

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us at the telephone and / or emails listed below.

San Francisco Proper Hotel 
Phone: (415) 735 7777
Email: [email protected]
Address: 1100 Market Street, San Francisco, CA 94012

San Francisco Proper Hotel

Accessible Guestrooms & Suites

Our hotel has the following accessible rooms and suites available:

  • Premier King
  • Junior Suite
Property Accessibility Features
  • 32 inch wide openings to common areas
  • Accessibility equipment for the deaf
  • Accessible entrance to restaurant
  • Accessible guest rooms with 32 inch wide openings
  • Accessible registration check-in counter
  • ADA accessible guest room
  • All Doorways to and within accessible Guest rooms are wheelchair accessible
  • Braille signage throughout property
  • Connecting rooms available
  • Front door bell
  • Grab bars in public bathrooms
  • Ground floor hotel entrance
  • Hotel corridors a minimum of 36” wide
  • Main features of hotel accessible on ground floor
  • Registration desk is accessible
  • Roll-in ADA showers available
  • Service animals allowed
  • Wheelchair accessible
Guest Room Accessibility Features
  • Wheelchair accessible
  • Doors – entrance and interior doors provide at least 32 inches of clearance
  • Bed is accessible by at least 30 inches of clearance width on the side
  • Desk provides knee and toe clearance that is at least 27 inches high, 30 inches wide and 17″ deep
  • Service animals allowed
  • Accessible power outlets
  • Hearing impaired light alerts with kit
  • Light/lamp controls are push button
  • Lowered closet bars and shelving
  • Strobe lights
  • Visual alarm equipped
  • Closed Captioning television
  • Power outlets within 4” of telephone
Bathroom Accessibility Features
  • Toilet seat height is between 17-19 inches and has two grab bars to facilitate transfer
  • Lavatory sink provides knee clearance of at least 30 inches wide, 27 inches tall and 17 inches deep
  • Under lavatory sink plumbing is wrapped for protection
  • Lowest reflective edge of the mirror is no more than 40 inches high
  • Shower: Standard roll-in shower with grab bars mounted on the walls and in-shower seat
  • Shower features detachable hand-held shower wand
  • Shower features wall mounted accessories and equipment all within 48 inches height

Web Standards of Compliance

Optimized Booking Experience

The site is designed to conform to WCAG 2.1 Level AA compliance as specified by the Web Content Accessibility Guidelines. ALL pages validate as XHTML 1.0 and use structured semantic markup.

Site developed to enable tabbing directly into booking engine for purchasing

Please be aware that WCAG 2.1 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us per above. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

Navigation Shortcuts

Website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Sitemap

ADA optimized sitemap for easy navigation.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

ALT attributes for both images and links are revealed on mouse hover.

Screenreaders

Proper Hotel websites booking experience is optimized for screenreaders. To change the settings of your preferred Internet browser to utilize this feature and enhance webpage readability and visibility, please see the following resources:

FAQ

What accessible features does the property offer?

San Francisco Proper offers a variety of ADA-compliant features throughout the hotel, including accessible entrances, elevators, lowered front desk counters, and Braille signage. For more, visit the ADA Compliancy page.

What accessible guest room types are available?

ADA-compliant versions of select guest rooms are available, including options with roll-in showers, accessible tubs, and mobility-friendly layouts. See room types on the Rooms page.

What in-room accessibility features are included?

Rooms may include roll-in showers or grab bar–equipped tubs, lowered counters, visual alarms, closed-caption TVs, accessible vanities, and widened doorways. View additional details on the ADA Compliancy page.

Are hearing- and vision-accessible features available?

Yes-some rooms are equipped with TTY kits, visual door and fire alarms, and Braille signage. For assistance or availability, note your needs during booking or contact Guest Services.

Is San Francisco Proper Hotel pet-friendly and service-animal friendly?

Yes-service animals are always welcome at no charge, and pets are also allowed. For details on pet size limits, fees, and amenities, visit the Pet-Friendly page.

Are hotel restaurants and common areas ADA accessible?

Yes-all public areas, including restaurants, the fitness center, meeting spaces, elevators, and restrooms are fully ADA accessible via step-free paths and elevators.

Is accessible parking available at the hotel?

Yes-designated accessible parking is available through valet services. For coordination, please reach out via the Guest Services page.

How do I reserve an accessible room or request assistance?

To book an accessible room or request additional accommodations, reserve through the Rooms page, or contact the team via Guest Services or by calling (415) 735‑7777.

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