Welcome to Downtown L.A. Proper! 

We appreciate you staying with us during this time. If you have any questions, concerns or need assistance, please feel free to contact us directly at: 

Text Message: 213-214-0062




Caldo Verde
Casual elegance awaits at our signature ground floor restaurant Caldo Verde, helmed by James Beard Award-winning restaurateurs Suzanne Goin and Caroline Styne.

Hours of Operation
Mon-Fri, 7:00am–11:00am
Sat & Sun, 7:00am-10:00am
Sat & Sun, 10:00am–2:30pm
Wed-Fri, 11:30am-2:30pm
Sun, Weds & Thurs, 5:00pm-10:00pm
Fri-Sat, 5:00pm-11:00pm


Cara Cara
Head to the rooftop for sweeping 360-degree city views and al fresco dining under the sun or stars at Cara Cara, our spacious all-day bar and restaurant.

Hours of Operation
All Day:
Sun-Thurs, 11:00am–11:00pm
(kitchen closes at 10:00pm)
Fri-Sat, 11:00am-12:00am
(kitchen closes at 11:00pm)


In Room Dining
Curated Minibar

We offer a carefully selected array of in-room beverages, snacks and sundries for purchase during your stay. 

Full-size bottles of the Aesop products that are available for use in your room are for purchase at the following prices (all bottles are 17.0 fl oz):

  • Classic Shampoo $45
  • Classic Conditioner $45
  • Geranium Leaf Body Cleanser $45

Our Parachute robes are also available for purchase at $125.

Please contact your front desk team if you are interested in purchasing any of the above items.

Front Desk: 213-806-1010



Terraced to offer spectacular skyline views from every vantage point, the multi level pool and deck provide a variety of uniquely scaled spaces for sipping, sun-bathing, and socializing. 

We ask that you have your mask with you at all times; masks are required in all common areas.

Fitness Center

The Fitness Center is available 24 hours and located on the second floor. We offer Peloton bikes, Woodway treadmills, strength equipment, Rower, Tonal mirror, medicine balls, dumbbells, dual adjustable pulley, and barbell rack.

Full Equipment List

  • Woodway Treadmills
  • Peloton Bikes
  • Dual Adjustable Pulley
  • Smith Machine
  • Tonal Strength & Fitness Trainers
  • TRX w/ X-Mount on Post
  • Rower
  • Adjustable Benches
  • Ybells & Dumbbells with Rack
  • Medicine Balls
  • Barbell Rack (5 bars/ one sided)

We have Linus bikes available upon request. Visit or call the Front Desk for more information: 213-806-1010

In-Room Technology


Please select “Proper_Guest” under available networks to connect to our Wi-Fi. Once the webpage opens, follow prompts to input your information.


All rooms are equipped with air conditioning and heating. The thermostat on the wall in your room can easily be adjusted to suit your personal comfort — simply touch the on/off button to operate and wait for the touchpad to illuminate. You may choose heating or cooling by pressing the mode button and adjust to desired temperature by using the arrow buttons.

Streaming with Apple Airplay

Our crisp HD TV’s are equipped with Apple TV’s, so you can stream 1,000+ apps such as Netflix, Hulu, Amazon Video, HBO Max, Disney+, YouTube, Showtime and many more, directly on the TV. No need to cast. Simply login or download your favorite app from Apple’s App Store and stream away on the big screen. For Apple users we also support Apple Airplay, to cast from your iOS device to the TV too.

Vifa Wireless Loudspeakers

Our Bluetooth speakers by Vifa connect easily to your mobile device and deliver amazing sound in a stylish package.

1. To turn Helsinki on, press and hold the mode button until the status indicator turns solid white.

2. Press and hold the mode button until the status indicator flashes blue.

3. Enable Bluetooth pairing on your device and select Vifa BTxxxxxx as your Bluetooth device.


Use the telephone in your room to make local calls (free), long distance within the USA ($1.49/min), or long distance around the world ($3.50-$5.00/min). Dialing instructions are below: 

Room to Room: 7 + Room Number

Local and Long Distance: 9 + Phone Number

Long Distance (Domestic): 9 + 1 + Area Code + Phone Number

Long Distance (International): 9 + 011 + Country Code + City Code + Phone Number

Emergency: 911

Events & Business Services

Meeting Rooms

For meetings of the minds, special events, and small weddings alike, Proper provides more than 14,000 square feet of new spaces in the heart of Downtown L.A. Highlighting events are custom crafted menus by chef Suzanne Goin, a team of on-site event planners and specialists, and a style of service both personable and refined. 

14,000 SF of Meeting & Event Spaces Include: 

  • Caldo Verde Restaurant & Bar: 2,300 SF 
  • Dalia Intimate Lounge: 509 SF 
  • Cabrillo Club Historical Event Venue: 2,608 SF 
  • Basketball Court – Screening Suite: 1,313 SF 
  • Pool Suite: 2,507 SF 
  • Indoor-Outdoor Rooftop: 5,000 SF

Please contact our Sales team at dtlap.sales@properhotel.com  for more information.

Copy/Print Services

Downtown L.A. Proper does not have a formal business center, but can provide various executive services including:

  • Meeting Room and Private Event Space
  • Video conferencing
  • State-of-the-art audiovisual equipment
  • 24-hour multilingual staff available

For more information or to request services, please contact the front desk at extension 1010 and 1012.

Hotel Policies

Check-In / Check-Out

Check in time begins at 3:00 pm and check out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate you (based on availability) – just let us know in advance by contacting us at dtlap.resevations@properhotel.com 

If we are unable to accommodate, we’ll gladly stow your luggage safely and securely, until you’re ready to move on.

Smoking Policy

Downtown L.A. Proper is a non -smoking hotel. Therefore, smoking is not allowed in any public area, food and beverage outlet or guest rooms. A smoking cleaning fee of $400 will be assessed in the event smoking 

Please contact the front desk for early check in and late check out.

Pet Policy

We love your furry friends and they are definitely welcome at Downtown L.A. Proper Hotel. With every pet stay, Proper will help a pet in need. 10% of your pet fee gets donated to Best Friends Animal Society. Please contact the front desk if you need a sitter.

Please note our pet fee/policy includes:

  • $50 one-time, non-refundable fee (per pet)
  • 1 pet max
  • Max weight of 45 lb. per pet
  • Sorry, no cats
  • Additional fees may apply for deep cleaning
Cancellation Policy

New Reservations:

Reservations must be cancelled or modified 24 hours prior to arrival day by 3 PM local hotel time to avoid a fee of 1 night stay including tax. 

No-Show fee: 1 night stay including tax.

  • Pay Now Rates: Non-refundable, fully pre-paid. These rates are non-refundable rates, regardless of date of cancellation.
  • Pay Later Rates: Must cancel by 3pm, 24 hours prior to arrival to avoid a penalty of one night’s room and tax. Reservations require a credit card for guarantee.

Existing Reservations: 

For guests with existing reservations for any future arrival date, the policies that were in place at the time of reservation, or as previously communicated, will continue to be honored. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine or by contacting our teams on property as follows:



Third Party Reservations: 

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Taxes & Fees

Room rates are subject to the following nightly fees:

  • DTLAP Hotel Occupancy Tax: 14.00% per night
  • Tourism Marketing District Fee: 1.5% per night
  • Tourism Assessment Fee: 0.2% per night
  • Wellness Fee: 3.00% per night
    • To help cover the cost of health care benefits that we offer to our employees.
  • Amenity Fee: $30 (plus tax) per night which includes 
    • High-speed Wi-Fi throughout the property
    • 24-hour fitness center access
    • Bottled water, replenished daily
    • Complimentary Coffee and tea service, from 6am to 9am
    • Complimentary Linus bikes (based upon availability)
    • Access to rooftop pool
Vaccine Policy

Please be advised that starting November 4, 2021, a proof of vaccination will be required in any of our indoor spaces.*

*Subject to any medical or religious exemptions.


Hotel Contact Information

Front Desk

A Front Desk Agent is available 24 hours a day

Phone Number/Extension:

Hotel: 213-806-1010
Extensions: 1010 and 1012

Reservations: 1-800-806-1947

Alice text communication:


Hotel Address:
Downtown LA Proper Hotel
1100 S Broadway
Los Angeles, CA 90015


We offer valet parking available 24/7. The price is $49 for overnight parking and for our restaurant diners the price is $13 for the first 3 hours. Visitor parking is $15 for the 2 hours with a validation.

Cribs & Rollaways

Complimentary cribs are available by request. Rollaways are not offered for our rooms or suites.


Daily housekeeping service is available from 8am to 5pm.

Turndown service is available upon request.

Contact the Front Desk at extension 1010 and 1012 for housekeeping requests.

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