Guests must cancel by 3PM, 48 hours prior to arrival to avoid a penalty of one night’s room and tax.
Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation. Please note that changes to the reservation will be subject to availability and any rate differences.
For guests with existing reservations made before July 1, 2021 for any future arrival date, the policies that were in place at the time of reservation, or as previously communicated, will continue to be honored. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine (below the calendar, bottom right – select “Modify/Cancel Reservation”) or by contacting our teams on property as follows:
Third Party Reservations: Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
Please note on the cancellation policies listed above:
We sincerely thank you for choosing to stay at Proper Hotels and we look forward to welcoming you.
Reservations must be guaranteed with a valid credit card at time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in the price breakdown & policies section. A government issued photo ID will be required at time of check-in. To cover incidentals, $200 will be authorized on your credit card per day of stay. This will be in the form of a hold on your credit card and will be removed at the end of your stay, should there not be any incidentals.
Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.
Room rates are subject to the following nightly fees:
Hotel Occupancy tax of 17.00% per night
Wellness Fee of 3% plus tax per night
Daily Guest Amenity fee of $30 plus tax which includes:
Pets are always welcome at Austin Proper Hotel. With every pet stay, Proper will help a pet in need by donating 10% of your pet fee to our local no-kill shelter, Austin Pet’s Alive.
Pet Policy Details:
We are currently offering valet parking.
Overnight hotel guests – $55 per night, per vehicle.
Restaurant Outlet Guests – $25 for 3 hours (with validation from outlet)
Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.
We love our spaces just as much as you do — and we’re so happy you’re excited to photograph and share! With that in mind, we ask you please respect our highly-designed spaces and the privacy of our hotel guests and visitors while taking any images. Our goal is to create a one-of-a-kind Proper experience for all!
Mobile phone photography is permitted with limitations:
Learn more about professional photo shoot inquiries HERE.
Complimentary cribs can be provided by request. As cribs are limited, please let us know at time of booking.
Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.
Austin Proper does not have a formal business center, but can provide various executive services including:
We invite you to explore Austin, the Proper way. As you create your experience, we recommend checking out our list of nearby shopping, activities and museums. Please check websites and/or call ahead as hours of operations are constantly changing due to COVID.
We recommend calling ahead to get the latest updates
South Congress / South First