New Reservations:
For guests making new reservations on or after July 6, 2020 for arrival dates through June 30, 2021 we will allow the reservation to be changed or cancelled at no charge up to 24 hours before the scheduled arrival date.
Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation. Please note that changes to the reservation will be subject to availability and any rate differences.
For guests making new reservations for arrival dates on or after July 1, 2021, individual hotel cancellation policies in place at the time of reservation will apply.
Existing Reservations:
For guests with existing reservations made before July 6, 2020 for any future arrival date, the policies that were in place at the time of reservation, or as previously communicated, will continue to be honored. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine (below the calendar, bottom right – select “Modify/Cancel Reservation”) or by contacting our teams on property as follows:
888-333-0546
atxp.info@properhotel.com
Third Party Reservations: Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
Please note on the cancellation policies listed above:
We will continue to update our websites and communicate through social media as things change.
We sincerely thank you for choosing to stay at Proper Hotels and we look forward to welcoming you.
Reservations must be guaranteed with a valid credit card at time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in the price breakdown & policies section. A government issued photo ID will be required at time of check-in. To cover incidentals, $200 will be authorized on your credit card per day of stay. This will be in the form of a hold on your credit card and will be removed at the end of your stay, should there not be any incidentals.
Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.
Room rates are subject to the following nightly fees:
Hotel Occupancy tax of 17.00% per night
Wellness Fee of 3% plus tax per night
Daily Amenity fee of $20 plus tax which includes:
Pets are always welcome at Austin Proper Hotel. With every pet stay, Proper will help a pet in need by donating 10% of your pet fee to our local no-kill shelter, Austin Pet’s Alive.
Pet Policy Details:
We are currently offering valet parking.
Overnight hotel guests – $45 per night, per vehicle
Restaurant Outlet Guests – $12 for 3 hours (with validation from outlet)
Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.
Complimentary cribs can be provided by request. As cribs are limited, please let us know at time of booking.
Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.
We offer ADA compliant rooms. Please visit our accessible page to learn more about our property and room specific ADA features.
LEARN MOREAustin Proper does not have a formal business center, but can provide various executive services including:
We invite you to explore Austin, the Proper way. As you create your experience, we recommend checking out our list of nearby shopping, activities and museums. Please check websites and/or call ahead as hours of operations are constantly changing due to COVID.
We recommend calling ahead to get the latest updates
SHOP
South Congress / South First
Downtown
SEE
DO
Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.
