Guests must cancel by 3pm, 48 hours prior to arrival to avoid a penalty of one night’s room and tax.Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation. Please note that changes to the reservation will be subject to availability and any rate differences.All suites must cancel by 3pm, 7 days prior to arrival and require a 1-night deposit.888-333-0546atxp.info@properhotel.comPlease note on the cancellation policies listed above:Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. Please refer to individual property rate rules for details.For individual reservations booked into a pre-existing group block, please refer to cancellation terms quoted at the time of reservation. For more information, please contact the group organizer or the hotel.Please note that this policy does not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer/hotel for more information.Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information

GUARANTEED RESERVATION

Reservations must be guaranteed with a valid credit card at time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in the price breakdown & policies section. A government issued photo ID will be required at time of check-in. To cover incidentals, $200 will be authorized on your credit card per day of stay. This will be in the form of a hold on your credit card and will be removed at the end of your stay, should there not be any incidentals.

EARLY ARRIVAL / LATE DEPARTURE / EARLY DEPARTURE

Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

Room rates are subject to the following nightly fees:Hotel Occupancy tax of 17.00% per nightWellness Fee of 3% plus tax per nightTo help cover the cost of health care benefits that we offer to our employees. Thank you for supporting our staff.Daily Guest Amenity fee of $30 plus tax which includes:Premium Wi-Fi throughout the propertyIn-room Nespresso machineIn-room fabric steamer24-hour fitness center access with Peloton, Tonal, and Pilates ReformersYoga and group fitness classes (schedule varies)City Bikes (upon availability)eLECTRA Bike rentals (upon availability)Proper sustainable Boxed Water,Morning Coffee service in Goldie’sAccess to rooftop pool

Pets are always welcome at Austin Proper Hotel. With every pet stay, Proper will help a pet in need by donating 10% of your pet fee to our local no-kill shelter, Austin Pet’s Alive.Pet Policy Details:$100 one time, non-refundable fee per dog, per stay2 dogs max per roomMax weight of 45 lb per petSorry, no catsAdditional fees may apply for deep cleaning or damages that occur

Hotel Guest Fees:$57 + tax/ per carNon-Hotel Guest Fees$25 + tax restaurant parking with validation from outlet visitor parking$30 + tax meetings, visiting a hotel guest

Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.

We love our spaces just as much as you do — and we’re so happy you’re excited to photograph and share! With that in mind, we ask you please respect our highly-designed spaces and the privacy of our hotel guests and visitors while taking any images. Our goal is to create a one-of-a-kind Proper experience for all!Mobile phone photography is permitted with limitations:No more than 5 minutes of dedicated photo taking pleasePrivacy and respect for hotel guests must be observed at all times.Doors, hallways, passages, elevators, etc. may not be blocked for any reason.Spaces must remain 100% intact – furniture, design elements, seating, etc. cannot be moved, rearranged, or stood on.Respect for the working staff must be considered at all times

Complimentary cribs can be provided by request. As cribs are limited, please let us know at time of booking.

Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.

We offer ADA compliant rooms. Please visit our accessible page to learn more about our property and room specific ADA features.

Austin Proper does not have a formal business center, but can provide various executive services including:Executive boardroom, meeting rooms and private event spacesVideo conferencingState-of-the-art audiovisual equipment24-hour multi-lingual staff availablePrinting and scanning

Frequently Asked Questions, SXSW | Austin Proper Hotel

Stay Proper at South by Southwest

On behalf of the entire team, welcome to Austin Proper!

Get ready for an electrifying week in Austin as South by Southwest lights up the city! Below, discover a comprehensive overview of hotel services and amenities awaiting you for an unforgettable stay. Please don’t hesitate to contact our Guest Relations Team at extension 1416 or visit the concierge desk for dining arrangements. We highly recommend making spa, recovery room, dinner, and cocktail reservations ahead of time.

Dining & Entertainment

The Peacock

Award-winning Mediterranean Grill, Lounge Bar, & Patio Bar
Serving breakfast, lunch, and dinner

Dining Room
Sunday – Wednesday: 7:00 am – 10:00 pm
Thursday – Saturday: 7:00 am – 11:00 pm

Lounge Bar
Sunday – Wednesday: 7:00 am – Midnight
Thursday – Saturday: 7:00 am – 1:00 am

Patio
Garden Sets on Friday & Saturday
DJ 4:00 pm – 8:00 pm (weather permitting)

La Piscina

Texas-inspired, Mexican Coastal cuisine serving wood-fired fajitas and fresh seafood on the 5th floor.

Restaurant
Daily: 11:00 am – 10:00 pm
Brunch Saturday – Sunday: 10:00 am – 4:00 pm

*the dining room will be closed on Monday, March 16 for a private event*

Pool Bar
Daily: 11:00 am – Sundown

Sunset Sessions on Friday & Saturday
DJ 6:00 pm – 10:00 pm (weather permitting)

Goldie's

Opulent Southern-inspired cocktail lounge tucked away behind the Austin Proper lobby.

Morning Coffee and Tea
Tuesday – Thursday: 6am – 10am
Friday – Monday: 6am – 11am

Goldie’s Sunken Bar
Sunday, Wednesday: 4pm – Midnight
Thursday – Saturday: 4pm – 1am

Proper Afternoon Tea at Goldie’s
Friday – Sunday: 12:00 pm- 3:00 pm

The Quill Room

Modern elegance meets Old World charm in this music lounge, located on the 2nd floor. Open select nights with DJs and live music.

Thursday, March 12:
Proper Presents: Electric Guest (DJ Set) & Mild Minds (DJ Set)
RSVP

Sunday, March 15:
Proper Presents: Questlove (DJ Set)
RSVP

Tuesday, March 17:
Proper Presents: Briscoe (stripped down)
RSVP

In-Room Dining

Enjoy a variety of continental fare and Mediterranean dishes in the comfort of your room. The menu is located in your mini-bar.

Monday-Wednesday: 7am – 11pm
Thursday: 7am – 12am
Friday-Saturday: 7am – 1am
Sunday: 7am – 12am

Health & Wellness

See All

Verbena Spa

A reprieve of physical and mental calm to balance Austin’s naturally active energy. Choose from a wealth of health & beauty treatments or book the Recovery Room, with dry sauna, cold plunge, and red light therapy.

Daily from 9:00am–6:00pm
Advanced Bookings Available until 8:30pm

Book online, or text or call (512) 628-1418

Spa Takeover: Book a curated 60-minute lymphatic body ritual with celebrity massage therapist Sabrina (Miss Lymph) with Esker Beauty. Available Monday, March 16 – Wednesday, March 18 from 10:30am – 6:30pm Reserve here.

Saracen Fitness Center

A state-of-the-art fitness center with signature programming. Cutting-edge cardio equipment and on-demand technology to increase strength, balance and flexibility include:

Fitness Center Open Daily 24 hours

Steam Rooms 6:30 am – 9:00 pm Daily in Locker Rooms

Run Club & Wellness Classes

Wellness classes available to hotel guests, complimentary:

March 12:
Proper x Comedor Run Club powered by Bloom
Meet on the Peacock Patio at 7am for a 2-3mile run followed by refreshments.

March 15:
Morning Reset Powered by Bloom
A gentle, energizing blend to start your Sunday grounded with our friends from Bloom. Yoga at 9am, Pilates at 10:15am. Mats provided. (RSVP)March 17:
Proper Guided Run
Meet in the lobby at 6am for a 2-3mile guided run

March 18:
Proper Guided Run
Meet in the lobby at 6am for a 2-3mile guided run

Transportation

Bicycles

Enjoy a comfortable bike ride around Downtown Austin with RAD Electric bikes, complimentary for the first hour. Subsequent hours are $25 per. hour.

Please see the hotel Front Desk for more details.

Daily: 8:00 am – 7:00 pm

Rivian House Car

House Car service by Rivian will be available for guests from Thursday through Sunday. The car will run from 7:30am – 10pm and is available for one-way drop offs. The car will take you within 3 miles of the hotel and can be reserved first come, first served by visiting the front desk.

SXSW FAQ

Austin Proper Hotel Austin Proper Hotel

Stay Proper at South by Southwest