Guests must cancel by 3pm, 48 hours prior to arrival to avoid a penalty of one night’s room and tax.Reservations with pre-paid rates and other limited exclusions will be subject to the rate offer rules communicated at the time of reservation. Please note that changes to the reservation will be subject to availability and any rate differences.All suites must cancel by 3pm, 7 days prior to arrival and require a 1-night deposit.888-333-0546atxp.info@properhotel.comPlease note on the cancellation policies listed above:Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. Please refer to individual property rate rules for details.For individual reservations booked into a pre-existing group block, please refer to cancellation terms quoted at the time of reservation. For more information, please contact the group organizer or the hotel.Please note that this policy does not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer/hotel for more information.Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information

GUARANTEED RESERVATION

Reservations must be guaranteed with a valid credit card at time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in the price breakdown & policies section. A government issued photo ID will be required at time of check-in. To cover incidentals, $200 will be authorized on your credit card per day of stay. This will be in the form of a hold on your credit card and will be removed at the end of your stay, should there not be any incidentals.

EARLY ARRIVAL / LATE DEPARTURE / EARLY DEPARTURE

Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

Room rates are subject to the following nightly fees:Hotel Occupancy tax of 17.00% per nightWellness Fee of 3% plus tax per nightTo help cover the cost of health care benefits that we offer to our employees. Thank you for supporting our staff.Daily Guest Amenity fee of $30 plus tax which includes:Premium Wi-Fi throughout the propertyIn-room Nespresso machineIn-room fabric steamer24-hour fitness center access with Peloton, Tonal, and Pilates ReformersYoga and group fitness classes (schedule varies)City Bikes (upon availability)eLECTRA Bike rentals (upon availability)Proper sustainable Boxed Water,Morning Coffee service in Goldie’sAccess to rooftop pool

Pets are always welcome at Austin Proper Hotel. With every pet stay, Proper will help a pet in need by donating 10% of your pet fee to our local no-kill shelter, Austin Pet’s Alive.Pet Policy Details:$100 one time, non-refundable fee per dog, per stay2 dogs max per roomMax weight of 45 lb per petSorry, no catsAdditional fees may apply for deep cleaning or damages that occur

Hotel Guest Fees:$57 + tax/ per carNon-Hotel Guest Fees$25 + tax restaurant parking with validation from outlet visitor parking$30 + tax meetings, visiting a hotel guest

Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.

We love our spaces just as much as you do — and we’re so happy you’re excited to photograph and share! With that in mind, we ask you please respect our highly-designed spaces and the privacy of our hotel guests and visitors while taking any images. Our goal is to create a one-of-a-kind Proper experience for all!Mobile phone photography is permitted with limitations:No more than 5 minutes of dedicated photo taking pleasePrivacy and respect for hotel guests must be observed at all times.Doors, hallways, passages, elevators, etc. may not be blocked for any reason.Spaces must remain 100% intact – furniture, design elements, seating, etc. cannot be moved, rearranged, or stood on.Respect for the working staff must be considered at all times

Complimentary cribs can be provided by request. As cribs are limited, please let us know at time of booking.

Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.

We offer ADA compliant rooms. Please visit our accessible page to learn more about our property and room specific ADA features.

Austin Proper does not have a formal business center, but can provide various executive services including:Executive boardroom, meeting rooms and private event spacesVideo conferencingState-of-the-art audiovisual equipment24-hour multi-lingual staff availablePrinting and scanning

Frequently Asked Questions, SXSW | Austin Proper Hotel

Stay Proper at South by Southwest

On behalf of the entire team, welcome to Austin Proper!

Get ready for an electrifying week in Austin as South by Southwest lights up the city! Below, discover a comprehensive overview of hotel services and amenities awaiting you for an unforgettable stay.

Please don’t hesitate to contact our Guest Relations Team at extension 1416 or visit the concierge desk for dining arrangements. We highly recommend making dinner and cocktail reservations ahead of time.

Verbena Spa is currently going through a time of rejuvenation. New recovery room, cold plunge, and red light therapy coming soon. Contact us for special hours as we complete this face lift.

Dining & Entertainment

The Peacock

Award-winning Mediterranean Grill and Lobby Bar, serving breakfast, lunch, and dinner.

Dining Room
Sunday – Thursday: 7:00 am – 10:00 pm
Friday – Saturday: 7:00 am – 11:00 pm

Lobby Bar
Sunday – Thursday: 7:00 am – Midnight
Friday – Saturday: 7:00 am – 1:00 am

La Piscina

Texas-inspired, Mexican Coastal cuisine serving wood-fired fajitas and fresh seafood on the 5th floor.

Sunday to Wednesday: 11:00 am – 10:00 pm
Thursday to Saturday: 11:00 am – 11:00 pm

Pool Bar
Take in the gorgeous Austin sunset while indulging in a refreshing cocktail by our rooftop pool located on the 5th floor.

Pool Bar: 11:00 am – Sundown Daily
Breakfast Tacos: 8:00 am – 10:30 am Daily

March 7, 8, 9, 14, 15, 16: Sunset Sessions DJ 6:00 pm – 10:00 pm

Goldie's

Opulent Southern-inspired cocktail lounge tucked away behind the Austin Proper lobby.

Morning Coffee and Tea
Daily* 6am – 10am
*March 9 and March 12 complimentary coffee and tea will be found at the Lobby Bar.

Goldie’s Sunken Bar
March 7, 10, 13, 14: 4:00 pm – Midnight
March 8, 15, 16: 4:00 pm – 1:00 am
March 9: 9:30 pm – 1:00 am

Proper Afternoon Tea at Goldie’s
Saturday and Sunday: 12:00 pm- 4:00 pm

The Quill Room

Modern elegance meets Old World charm in this salon, located on the 2nd floor. Open select nights with DJs and live music.

Thursday March 7: open 6:00 pm – Midnight, DJ Dulce 8:00 pm – Midnight

Saturday, March 9: open 10:00 pm – 1:00 am, DJ Dulce 10:30 pm – 1:00 am

Wednesday, March 13: open 6:00 pm – Midnight, DJ Magey Mage 8:00 pm – Midnight

Live at The Quill Room

Thursday, March 14: open 9:00 pm – Midnight, Live Music 10:00 pm – Midnight

Friday, March 15: open, 6:00 pm – Midnight, Live Music 8:00 pm – Midnight

In-Room Dining

Enjoy a variety of continental fare and Mediterranean dishes in the comfort of your room. The menu is located in your mini-bar.

Sunday-Thursday: 7:00 am – Midnight
Friday-Saturday: 7:00 am – 1:00 am

Health & Wellness

See All

Verbena Spa

A reprieve of physical and mental calm to balance Austin’s naturally active energy. Choose from a wealth of health & beauty treatments and programs. Commune with agave by way of our Tequila: The Proper Way experience, this 90-minute signature treatment will ease body aches with a full body massage and the healing oils of agave and tequila.

*A new recovery room with cold plunge and red-light therapy is coming soon. Verbena Spa is going through a rejuvenation period starting March 4.*

Monday – Friday: 9:00 am – 9:00 pm, call (512) 628-1418 to book

Saturday – Sunday: 9:00 am – 7:00 pm

Saracen Fitness Center

A state-of-the-art fitness center with signature programming. Cutting-edge cardio equipment and on-demand technology to increase strength, balance and flexibility include:

Fitness Center Open Daily 24 hours

Steam Rooms 6:00 am – 10:00 pm Daily

March 10:
9:00 am – Morning Rise Yoga, 2nd floor
10:15 am – Core Mat Pilates, 2nd floor

Transportation

Tesla rental via EV Mobility App

Explore the dynamic city of Austin in our on-site Tesla Model 3s.

$35 for the first hour, and $0.60/minute thereafter.

Download the EV Mobility App on the App Store or get it on Google Play & secure your ride.

Bicycles

Enjoy a comfortable bike ride around Downtown Austin with RAD Electric bikes, complimentary for the first hour. Subsequent hours are $25 per. hour.

Please see the hotel Front Desk for more details.

Daily: 8:00 am – 7:00 pm

SXSW FAQ

Austin Proper Hotel Austin Proper Hotel

Stay Proper at South by Southwest