Hotel Policy

Cancellation Policy

Pay Now Rates:  These rates are fully prepaid at the time of booking. Once booked, reservations are non-refundable and cannot be modified or cancelled.

Pay Later Rates: Must cancel by 3pm, 48 hours prior to arrival to avoid a penalty of one night’s room and tax.

Guaranteed Reservation

Reservations must be guaranteed with a valid credit card at the time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in your confirmation letter. A government issued photo ID will be required at time of check-in. To cover incidentals, $150/day will be authorized on your credit card at check-in.

Early Arrival / Late Departure / Early Departure

Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

Taxes & Fees

Room rates are subject to the following nightly fees:

Hotel Occupancy tax of 17.00% per night

Wellness Fee of 3% plus tax per night

Daily Amenity fee of $20 plus tax which includes:

  • Premium Wi-Fi throughout the property
  • Complimentary bike rental
  • 2 Bottles of water, daily
  • In-room fabric steamer
  • Access to Pool and Wellness Center including towels
  • Coffee in lobby
Smoking Policy

Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.

Parking Policy

We offer valet parking to all our guests; rates are as follows:

  • Overnight parking: $45/night
  • Non-Overnight Parking: $25 for up to 3 hours and $35 for up to 6 hours
  • We also offer EV Charging: fee applies based on length of charge

Special Room Options

Cribs & Rollaways

Complimentary cribs can be provided by request.

Limited rollaway beds are available for $50/night. Maximum one per room.

Connecting Rooms

Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.

ADA Rooms

We offer ADA compliant rooms. Please visit our accessible page to learn more about our property and room specific ADA features.



Business Services

Austin Proper does not have a formal business center, but can provide various executive services including:

  • Executive Boardroom, Meeting Room and Private Event Space
  • Video Conferencing
  • State-of-the-art audiovisual equipment
  • 24-hour multi-lingual staff available
  • Printing and scanning
What is Proper?

Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.

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