For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences. You can modify your existing reservation in the booking engine (below the calendar, bottom right – select “Modify/Cancel Reservation”) or by contacting our teams on property as follows:
Regardless of rate plan or policy are now fully changeable or cancellable and refundable with no penalty as long as 1) the change or cancellation is made up to 24 hours prior to arrival and 2) the cancellation is made prior to April 30th, 2020.
Third Party Reservations:
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
Please note on the cancellation policies listed above:
Reservations must be guaranteed with a valid credit card at time of booking. Please note, special event dates may have modified deposit and cancellation policies. These rate specific policies will be noted in the price breakdown & policies section. A government issued photo ID will be required at time of check-in. To cover incidentals, $200 will be authorized on your credit card per day of stay. This will be in the form of a hold on your credit card and will be removed at the end of your stay, should there not be any incidentals.
Check-in time is 3:00 pm and check-out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate your request based on availability – kindly let us know in advance. If unavailable, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check-out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.
Room rates are subject to the following nightly fees:
Hotel Occupancy tax of 17.00% per night
Wellness Fee of 3% plus tax per night
Daily Amenity fee of $20 plus tax which includes:
Pets are always welcome at Austin Proper Hotel. With every pet stay, Proper will help a pet in need by donating 10% of your pet fee to our local no-kill shelter, Austin Pet’s Alive.
Pet Policy Details:
We offer valet parking to all our guests; rates are as follows:
Austin Proper is a non-smoking hotel. Smoking is prohibited in public areas, food and beverage outlets and guest rooms. In the event smoking occurs in a guest room, a cleaning fee of $400 will be assessed per room, per night.
Complimentary cribs can be provided by request. As cribs are limited, please let us know at time of booking.
Connecting rooms are available and vary according to room type. As connecting rooms are limited, please let us know your preferences at the time of booking.
We offer ADA compliant rooms. Please visit our accessible page to learn more about our property and room specific ADA features.LEARN MORE
Austin Proper does not have a formal business center, but can provide various executive services including:
Proper began as a feeling, not as an idea. The feeling was something akin to empathy; an acute awareness that despite the current proliferation of “boutique” and “lifestyle” hotels and residences, there were precious few properties designed for and around today’s global creative nomad. Many in our milieu share the same daunting challenge: staying fresh and focused, energized and inspired—all whilst bouncing between London and Hollywood and Austin and San Francisco and Portland and back again. For them, intuitive service is a given. Mere table stakes. What they need and seek beyond accommodation, even at its most luxurious, is an inspiration. From the elevated and often surprising interiors imagined by Kelly Wearstler. From the sense of immersion in, and connection to, the vibrancy of the local culture. From the highly curated amenities. From the inspired collaborations with the city’s best and most innovative chefs and mixologists. From music and art. From every detail, every interaction, every moment. This is only Proper. And no one else.